Using the shortest time to build trust with customer.

Using the shortest time to build trust with customer.

Peter, Canada trader, inquires UV printer belt on Alibaba. After we added WhatsApp, Peter asked if there was any mesh tape suitable for the type of printer he designated. After confirming the type of printer, he did not know the size of the mesh tape. Considering that he is a middleman, I tried my best to provide him with some help, hoping that he could also get his customers. Thanks to his trust, he had no doubt and asked to quote based on two pcs. When quoting the items, I told him the package size, delivery date, shipping date and estimated arrival time. After seeing these, he immediately asked me to draft the assurance letter on Alibaba. The whole communication process only two hours, the customer's money to the account. 45 days later, the customer asked for assistance in customs clearance. The documents required for customs clearance were sent to the mailbox of the customs clearance department and the goods were released. After the customer received the documents, the machine ran smoothly. Helping him offer good products and services is the most lovely things.


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